Garment and Product Questions

Back to ALL FAQ's
  • WHO SUPPLIES THE GARMENTS - Me or You?
    • Almost all of our customers buy their garments from us, and this is generally most cost-effective for our customers.  We generally don't print or embroider onto Customer-Supplied garments, but sometimes make exceptions for very larger quantities.

      See our Product Catalogue at the left to find the garment you would like us to print on.

      The garment price is included in our On-Line Quoting System.

  • OVERSIZED GARMENTS: Do You Sell These?
    • In many cases, yes. Each product in our Online Catalogue explains the sizes available for that particular product. Please note that certain garments only offer Oversizes in certain colours.

  • BLANK OR UNPRINTED GARMENTS: Do You Sell These?
    • Yes. Most of the garments shown in our online catalogue can be purchased blank, without printing or embroidery.

      Minimum quantities vary by product, but are typically in the 12-18 piece range. The applicable minimum is shown on each product page.

      To get pricing, select the garment you are interested in, choose your colour and quantity, and proceed through the online quote without adding decoration.

      Please choose sizes and colours carefully. Blank garments ordered specifically for you are not returnable or exchangeable.

  • GARMENT SAMPLES: Can We Get Samples of Garments?
    • Yes. If you would like to see or try on garments before placing your order, we can arrange samples.

      Samples and shipping must be paid for in advance. If you subsequently place your order and return the samples to us in their original condition within 14 days, we will refund the cost of the samples and the original shipping charge.

      If you decide not to place an order, you may still return the samples within 14 days for a refund of the sample cost, but the original shipping charge is not refundable.

      Please contact us with the products, colours, and sizes you would like to see, and we can arrange the samples for you.