It was really great working with PrintedShirts and I will be telling next year's committee just that. Thank you for all the patience while we figured out how to make this order and for how quick turn around was once we got the order in.  It was really appreciated by both myself and my teacher supervisor.

- Robyn T.

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Artwork Questions

Back to ALL FAQ's
  • FILE TYPES: What Kind of Artwork Files Do You Accept?

    • We accept most common artwork file formats.

      Whenever possible, we prefer vector artwork, as this generally gives us the best-quality result and allows artwork to be resized without losing quality. Preferred vector formats include .ai, .eps, .pdf, and .cdr.

      We can also work with high-resolution raster or bitmap artwork, including .psd, .tif/.tiff, .png, and .jpg/.jpeg. For raster artwork, please provide the highest-resolution version available. Ideally, artwork should be approximately 300 dpi at the size it will be reproduced.

      Files created in programs such as Microsoft Word or PowerPoint, or low-resolution images copied from websites, may require additional artwork preparation before they can be reproduced properly.

      Don't worry if you're unsure whether your artwork is suitable. Send us the best file you have and we'll take a look. If specific colours are important, Pantone (PMS) colour numbers are helpful if you have them.

  • SUBMITTING ARTWORK: How Do I Get My Artwork To You?

    • You can upload your artwork directly through our website when submitting an enquiry or order. Our website allows you to attach up to three files, with a maximum file size of 5 MB per file.

      If you have more than three files, or your files are too large to upload through the website, you can send them directly to us by email at info@printedshirts.ca.

      If your files are particularly large, contact us and we can help determine the easiest way to get them to us.

  • INTERNET IMAGES: Can I Use Pictures from the Internet In My Design?

    • Yes and No.

      Yes, you can send us a web image in order to give us an idea of what you want.

      However, because web images are typically saved at a very low resolution (and are very tiny), when they're enlarged to the size you want, they'll probably look quite "pixelated" or jagged (also referred to as "bad"!)

      Fortunately, we have a very strong Artwork Department, and our artists can do wonders with some of the worst "starting" images.  There's often no charge for this, unless it's particularly complicated artwork, or a particularly low-resolution file, requiring several hours of painstaking work to recreate, and to make your image "t-shirt worthy". But we'll always let you know in advance if we expect that there will be any art charges.  

      Please refer to "My Artwork Needs Some Help" below to see if you will be charged for this.

  • ARTWORK CHARGES: My Artwork Needs Some Help. Do You Charge For That?

    • It depends! In many cases, we consider it to be part of our job to assist you with your artwork, so we expect to spend some time getting your artwork ready for printing. If we're supplied with vector-based graphics (see "What Kind Of Artwork Files Do You Accept" above), the chances are good that there won’t be any additional artwork charges.

      The extent of work we anticipate that will be required for your job will be assessed once we have seen your artwork files. You will be notified of any anticipated artwork charges before we commence work.

      We encourage you to send us whatever you have for artwork using the "Upload Artwork" link on the Enquiry Form, so that we can provide you with feedback on your artwork.